My smartphone responds slowly or freezes
Try the following actions:
• Close unused applications.
• Free some of your application storage.
• Update your BlackBerry Device Software.
• Remove and re-insert the battery. For more information about inserting the battery, see the printed documentation that
came with your BlackBerry smartphone, or visit
and see the Start Here guide
for your smartphone.
Tips: Freeing space to optimize your smartphone's performance,
View the amount of available storage space on your smartphone,
Close an app so that it is not running in the background,
BlackBerry Device Software